It is not uncommon to find people not knowing the key differences between the dedicated and the virtual private servers. Generally, people opt for the full managed hosting services from the companies. These companies undertake to pay for server related tasks which are required by the client, including taking case of the software or application upgrades, ensuring full uptime and every other task related to the servers. Clients are required to pay for these services. Clients have to make choice between fully managed dedicated or VPS servers.
The Control Factor
Dedicated servers are opted for by the clients when they are in need of full control over the servers. This requirement is inevitable when the website or the portal has huge traffic which requires massive storage space and very high levels of bandwidth. Since the other tenants on the shared or the VPS servers would face problems as well due to higher number of server hits and responses, it is pertinent that a dedicated server is taken. Control over the fully managed VPS servers is not absolute but it works for a number of small and medium organizations who would not like to invest in the dedicated servers because of its cost.
R&D Requirements
Second important reason why dedicated servers are chosen over the VPS ones is the need for research and development which often requires frequent changing of configuration. In such situations, it might not be possible to make underlying changes in the VPS systems since other clients are also hosted on these. However, these are a lot more costlier propositions than the VPS ones.
Cost Factor
A dedicated server is exclusively dedicated for your work. Fully managed dedicated server cannot be used for other clients by the service provider. So, whether you utilise its resource to the full or not, there are costs attached to it which have to be paid. The VPS server is less costly since there are some other clients using its resources and, therefore, the costs get apportioned.
A fully managed dedicated server is the one which is kept with the providers and is not present on the premises of the organization. By doing so, the client is putting trust in the ability of the provider to not only take care of the server to ensure that there is no physical damage to it but also to modify or update the server as and when required. This requires delivery of exceptional customer service from the provider so that all updates and emergent works related to servers are taken up on priority.
Whether you take fully managed dedicated server or VPS servers, the communication has to be clear and prompt. For this reason, the providers employ all infrastructure and means to ensure that communication happens in no time. Most often, there are multiple communication channels made available for use by the providers. Even special relationship executive could be assigned for a particular client who acts as one-point contact for the client. Mode of communication could be multi-channel, involving chat windows, emailers and telephonic communication.
These multi-modal communication channels are helpful in addressing the issues faced by clients promptly. These form the backbone of fully managed services. There could be many situations when there is a need for changing the configuring the server again, updating the software and applications, sending emailers in bulk or for meeting exigencies. These situations would warrant a quick response from providers which is possible when the right communication channel is used in the right way. Providers do invest in communication infrastructure for providing flawless fully managed server support.
